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resources
 
  CONTENTS
 

Malaysia & UK Forward Together logoThis section contains a library of free, downloadable information, up-to-date guides on business process improvement and business process management, project management, and information technology, as well as links to respected organisations and experts.

1. Tools – Business Process & Project Management
2. Tools – Information Integration
3. Bill Jensen - Simplicity
4. Tom Peter's - Business Excellence
5. Procarta - Simple Smart Software (includes demos)
6. Miscellaneous websites
7. McKinsey - Business & IT News
8. Business Evaluation Surveys

OTHER

Seminars (our FREE seminars listing)

 
 
 
1. TOOLS
BUSINESS IMPROVEMENT &
PROJECT MANAGEMENT
 

Jejo Corporate brochure [PDF, 300kb, 6 pages]
Introduction to business process improvement, integrated IT, project & change management, plus the experience we bring to our clients.

Process StreamliningThese items provide helpful guidance in summary form to some valuable tools for use in business process management & improvement, and project & change management.

Some of these tools are not yet published.  They will be updated during November/December 2007. Clicking on one will initiate an email to us.  When we update the tool we will be pleased to inform you.

BenchmarkingBenchmarking [PDF, 70kb]
Brainstorming [PDF, 139kb]
Business Excellence [PDF, 218kb]
Business Process Improvement - BENEFITS [PDF, 216kb]
Business Process Improvement - KEY STEPS
[PDF, 441kb]
Balanced Scorecards
[PDF, 196kb]
Change Cycle
[PDF, 193kb]
Climate Change Indicator [PDF, 218kb]
Creating Commitment [PDF, 192kb]
ISO 9000 - quality certification [URL weblink]
Networking [PDF, 109kb]
Prioritisation Matrix
[PDF, 360kb]
Technology & People [PDF, 163kb]
Time Based Process Mapping
[PDF, 153kb]
"World Class" - What Does It Really Mean?
[PDF, 86kb]

   
   
Disaster Recovery
 
2. TOOLS
INFORMATION INTEGRATION

5 Golden Rules for IT Projects [PDF, 80kb]
5 Important Considerations for any IT System
[PDF, 78kb]


TEST PLANS
Systems testing is a professional skill & requires unique analysis & design. However, as a good example to demonstrate, and also something our clients often suffer from, is testing a website. "The obvious is sometimes so hard to see" it is said. We are pleased to provide this simple but effective test plan for website checking & testing. For other systems testing, contact us.
Website Checklist [PDF, 22kb]

   
   
 
 
3. BILL JENSEN
SIMPLICITY

Bill Jensen makes some straightforward, sometimes obvious but valuable points. We often find inspiration from Bill Jensen's views. Attached here are a couple of his documents as well as a link to his website.

Ten Simple Truths [PDF, 562kb]
Three Laws of Workplace Behaviour [PDF, 567kb]

   
   
Excellence
 
4. TOM PETERS
BUSINESS EXCELLENCE

We like Tom Peters attitudes and eye opening perspective very much. We particularly like his 'just do it!', 'do things', 'make it happen' attitude. We've attached some documents here of possible interest plus a link to his website.

This I Believe by Tom Peter's [PDF, 898kb]
Professional Service Firm Is Everything [PDF, 899kb]
100 Ways ...to help you succeed/make money [PDF, 1,340kb]
Project05 [PDF, 1,360kb]
TomA'to [PDF, 8,540kb]

   
   
ProCarta logo
 
5. PROCARTA
SIMPLE SMART SOFTWARE

ProCarta permits the fast, easy, powerful creation of business process models which bring clarity to operations - what should be done, when, by whom.  It aids standardisation, decision making, knowledge exchange, efficiency, and effectiveness.

We've created a whole section of expanded information on ProCarta, please follow the link... ProCarta page

   
   
 
 
6. MISCELLANEOUS LINKS
WEBSITES OF SPECIAL INTEREST

Some EXTERNAL websites of special interest.

Definition of the Information Age - useful background to our current era
Business Process Trends Advisor - highly relevant news


British High Commission Kuala Lumpur
British High Commision Kuala Lumpur

UK Trade & Investment
UK Trade & Investment

British Malaysian Chamber of Commerce

   
   
 
 

7. MCKINSEY
BUSINESS & IT NEWS

McKinsey have a very broad business awareness. Their website has up-to-date views its even in Chinese too now!  We've added some interesting and relevant articles from them here.

Acting on global trends - A McKinsey Global Survey
[PDF, 1,840kb]
How consumer goods companies are coping with complexity [PDF, 329kb]
Integrating diverse IT systems - An interview with the CIO of Credit Suisse [PDF, 332kb]
Using IT to boost call center performance [PDF, 1,080kb]
The Next Frontier in IT Strategy: A McKinsey Survey [PDF, 170kb]

   
   
Survey
 

8. BUSINESS SURVEYS
MEASURE  ANALYSE  IMPROVE!

Target Measure PerformSee our special section on surveys

 
 
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