This section contains a library of free, downloadable information, up-to-date guides on business process improvement and business process management, project management, and information technology, as well as links to respected organisations and experts.
1. TOOLS BUSINESS IMPROVEMENT &
PROJECT MANAGEMENT
These items provide helpful guidance in summary form to some valuable tools for use in business process management & improvement, and project & change management.
TEST PLANS
Systems testing is a professional skill & requires unique analysis & design. However, as a good example to demonstrate, and also something our clients often suffer from, is testing a website. "The obvious is sometimes so hard to see" it is said. We are pleased to provide this simple but effective test plan for website checking & testing. For other systems' testing, contact us. Website Checklist [PDF, 22kb]
Bill Jensen makes some straightforward, sometimes obvious but valuable points. We often find inspiration from Bill Jensen's views. Attached here are a couple of his documents as well as a link to his website.
We like Tom Peters attitudes and eye opening perspective very much. We particularly like his 'just do it!', 'do things', 'make it happen' attitude. We've attached some documents here of possible interest plus a link to his website.
This section contains a library of free, downloadable information, up-to-date guides on business process improvement and 
Benchmarking
